Frequently asked questions

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Questions about design

All files should be sent to us as press-ready PDF files. If you are unable to send files in this format then a word file for your manuscript can be sent. We will convert this file into a PDF file and send it back to you for checking. If you are happy then we can proceed to print.
We can help with typesetting and design. Please contact us at [email protected]
Your spine size will vary depending on what paper you have and how many pages you have in your book. You can use our online spine calculator to get an accurate measurement for your book. Please visit - Spine Size Calculator.
Your text file and your cover file needs to be supplied as press-ready PDF files. If you are having difficulties in converting your files into this format please contact us. Most cover design software can create an accurate jpeg file that we can convert to a PDF.
This is down to personal preference and also what size and how many pages your book has. It will be best to have a look at similar books in your genre at or near your page count and decide from those books.
Bleed is printing that goes beyond the edge of where the sheet will be trimmed. In other words, the bleed is the area to be trimmed off. The bleed is the part on the side of a document that gives us a small amount of space to account for movement of the paper, and design inconsistencies.
If you lose your files please send us an email. We keep all files on our system indefinitely unless we have been instructed to delete them. We are more than happy to send any files to you.
Absolutely, we can print any text, images, graphics and illustrations etc. Please make sure any text has it’s fonts embedded.
There is no extra cost for any images, graphics and illustrations etc. The only thing to remember is if your page has any amount of colour on then you will need to count this as a printed colour page.
We use the term artwork for any press-ready PDF file that is sent to us. Text files, cover files, plate sections, foil PDF’s etc.
You may not need blank pages but it may be a good idea to put some blank pages in your book after title pages and the copyright etc. It is best to have a look at other books in a similar genre and see what you like and what you do not like. Please note that the number of pages in your book will have to be an even number and we may add a blank page at the end of your book to achieve this.
It will be difficult to calculate the number of pages your book will have until it is in its final form. Please make sure your book is formatted and ready to print before working out the spine width and getting any design completed.
We do have several templates you can use for your internal book file. Please visit out book templates page. Please note, we are currently updating this page and will be adding more templates soon.
PDF files can be created from within Microsoft Word and most other software that you will have created your book in. If you are having troubles creating a PDF, please contact us to discuss your options as we may be able to convert the file for you.
The size you make the cover will depend on the size of your book and the number of printed pages your book has. Please visit our templates page to work out what size you should design your books cover.
This will depend on the software you are using to create your book. Please contact us to discuss any technical requirements.
We can help with cover design, please contact us at [email protected]
Possibly, depending on the software that you have used. Please contact us for more information.
Font embedding is the inclusion of font files inside an electronic document. When fonts are embedded into your PDF document and you send your file to somebody else, if they don’t have the fonts installed on their computer then the font information will be pulled from the PDF document. If you do not have your fonts embedded in your document and you send your PDF to someone who doesn’t have that particular font, then their computer will try and use a ‘similar’ font.

You must make sure all fonts are embedded in your document.

Embedding fonts is different depending on which software you use. Below is a simple guide to help you embed your fonts in Microsoft Word. If you need help with other software please either contact us or look on our book templates page.

Microsoft Word

  1. Click the File tab and then click Options (it's near the bottom left corner of the window).
  2. In the left column, select the Save tab.
  3. At the bottom, under Preserve fidelity when sharing this presentation, select the Embed fonts in the file checkbox.
  4. Leaving that checkbox blank increases the file size, but is best for allowing others to edit the document and keep the same font.
  5. Selecting Embed only the characters used in the presentation reduces the file size but limits the editing of the file using the same font.
  6. Click OK.

We check your text file and cover files for several different things.

  1. Check over your order to confirm price and specifications.
  2. Check cover size including spine size and bleeds.
  3. Confirm the number of pages that matches the order.
  4. Check for colour pages.
  5. Check pagination.
  6. Make sure the ISBN matches the text file and cover.
We work by printed pages and our price calculator is set up as such. A printed page is one side of the page of your book whereas a sheet is a single sheet of paper and will be 2 printed pages in your book.

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Still have a question?

Get an instant quote in under a minute, or drop us a message and we’ll come back to you the next working day. If you’d rather see and feel the books we make first, order a free sample pack. Looking for the long version of any of these? Our deep-dive guides go further on proofs, bleed, CMYK, paper and binding.